xCube Access

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600 52 3877

access@xcube.ae

Frequently Asked Questions

General
Onboarding and Setup
Platform Features
Fees and Compensation
Support and Growth
Legal and Compliance
Relationships and Responsibilities

What is xCube Access?

xCube Access is a platform that connects accredited financial advisors with pre-qualified investors, streamlining the entire process from client acquisition to portfolio management.

Who can join xCube Access as an advisor?

xCube partners with licensed advisory firms, enabling their accredited financial advisors to connect with investors. To join, advisory firms must be properly licensed and comply with xCube’s onboarding requirements. All advisors operating under these firms must hold valid certifications (e.g., CFA, CFP) and have a proven track record in financial advising. If you are an independent advisor interested in joining xCube Access, please contact us at access@xcube.ae to explore potential opportunities.

What makes xCube Access unique for advisors?

xCube Access eliminates the administrative burden of client acquisition by providing access to pre-qualified investors. Advisors also benefit from transparent fee structures, centralized account management, and personal branding support.

What documents are required to onboard as an advisor?

The required documents include:

Valid passport or Emirates ID (for UAE residents)
Educational degrees and transcripts
Professional certifications (e.g., CFA, CFP)
Commercial trade license (if applicable)

How do I submit my application?

Please contact us at access@xcube.ae and our dedicated team will guide you through the application process.

What happens after my onboarding is complete?

Once approved, you will receive login credentials for the xCube Advisor Portal, where you can manage your clients, and monitor portfolio performance.

What tools are available in the Advisor Portal?

The portal includes features such as:

Centralized client account management
Performance tracking
Trading activities
Automated fee calculations and deductions

Can I execute trades directly on behalf of clients?

Yes, advisors will execute trades through the Trading Terminal or by contacting the Trading Desk, ensuring efficient portfolio management.

What types of fees can I charge as an advisor on xCube Access?

Advisors on xCube Access can charge the following fees:

Management Fees: Calculated annually as a percentage of the total assets under management (AUM). Advisors can opt for a 0% or 1% management fee.
Performance Fees: Calculated as a percentage of positive returns exceeding the annual hurdle rate. Options include:

1. 10% over a 0% annual hurdle rate
2. 20% over a 10% annual hurdle rate

How often can fees be calculated?

Fees can be calculated and charged on a monthly, quarterly, or yearly basis, based on the terms agreed with the client.

What is a hurdle rate, and how does it apply to performance fees?

A hurdle rate is the minimum annual return an advisor must generate before charging performance fees. For example:

A 0% hurdle rate means performance fees are charged on all positive returns.
A 10% hurdle rate means performance fees apply only to returns exceeding 10% annually.

Are management fees mandatory?

No, management fees are optional, allowing advisors to tailor their offerings to client preferences. Advisors can choose to charge 0% or 1% of AUM.

How are advisory fees handled?

Advisory fees are deducted directly from client accounts by xCube, based on a clear and disclosed fee structure.

How does xCube support advisors?

xCube offers a suite of value-added services, including:

Personal branding support with customized bios and marketing materials
Access to exclusive webinars, podcasts, and events to showcase expertise
Market insights and promotional content to boost visibility
Dedicated teams for platform assistance and client management

How does xCube help me grow my client base?

Through its seamless matching process, xCube connects advisors with investors who meet their minimum Net Asset Value (NAV) requirements, eliminating the need for client screening or acquisition efforts.

What regulatory licenses does xCube hold?

xCube is authorized and regulated by the Securities and Commodities Authority (SCA) of the UAE. It holds license numbers 20200000071 (Category 1) and 20200000210 (Category 5) for relevant activities.

What is my responsibility regarding compliance with laws and regulations?

As an advisor, you are responsible for ensuring compliance with all applicable laws and regulations, including registration or licensing requirements, suitability assessments, fiduciary obligations, proper disclosures, recordkeeping, and anti-money laundering rules.

Does xCube review my advisory services?

xCube does not supervise or endorse any specific recommendations, advice, or actions provided by you. Advisors bear sole responsibility for their conduct and services provided to clients.

What is the relationship between xCube and advisors?

Advisors are independent third parties and not employees or agents of xCube. The relationship is governed by the Terms and Conditions, ensuring a clear distinction between advisory and brokerage services.

Can I provide services to clients outside xCube?

Yes, the agreement with xCube is non-exclusive, and advisors are free to serve clients outside the xCube platform.